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The socially responsible business: an ad-venture where profitability and
conscience meet.
That ideal has stirred the imagination of activist-inclined entrepreneurs
since the late 1970s when pioneers like Patagonia, The Body Shop and Ben &
Jerry's burst onto the national retail market. Their business model was as
wild-and-crazy as their products. Being enslaved to THE bottom line suddenly
seemed so yesterday. A fresh wave of values-led companies boasted their
adherence to a triple-bottom line: people, planet, and profits.
Boy, the times sure are a-changin'. In the past few years, corporate
conglomerates have swallowed up many of the successful social ventures. The
cascade began in 2000 when Ben & Jerry's was acquired by Unilever, the
Anglo-Dutch giant that is the globe's biggest consumer-products company.
Before we could blink, Coca-Cola absorbed Odwalla and Samantha, General
Mills snapped up organic food leader Cascadian Farm, and children's clothier
Hannah Andersson sold its assets to a consortium of private equity firms.
This dramatic shift makes one wonder whether labels like "socially
responsible" and "organic" are nothing but niche marketing exercises that
serve to diversify consumer shelves. Need more depressing data? Two
companies, United National Foods and Tree of Life, today control the
distribution of over 75% of "all-natural" food products in the U.S. retail
market.
To satisfy my own curiosity ? or was it to salvage my ideals? - I set a goal
to personally interview a gaggle of high-profile social entrepreneurs. I
wanted to understand better why some sold out...uhm, I mean, sold their
companies...and why others rejected that path. I also was dying to know how,
looking back, they evaluate the decisions they made.
It feels appropriate to start with a true believer. Gary Hirschberg, the
co-founder and CEO of the organic yogurt maker Stonyfield Farm shocked the
business world when he announced in late 2001 that the company was selling
40 percent of its stock to food giant Groupe Danone. The French parent of
Dannon yogurt reserved the right to buy all non-employee stock in 2004,
which it did this past January when it lifted its stake in Stonyfield to 80
percent.
Hirschberg is an ardent environmentalist and one of the most outspoken
advocates of - in his own words - "the potential of business to change the
world." He tirelessly promotes organic, lambasts genetically modified foods,
and puts the social mission of Stonyfield front and center in the corporate
brand. Stonyfield even channels ten percent of its profits to environmental
causes.
So can a major multinational tolerate the quirky policies and uncompromising
social commentary (its yogurt lids regularly protest SUVs and GMOs) that
distinguish Stonyfield? "Absolutely," Hirschberg tells me with fervor. "In
fact, I view the Danone deal as an opportunity to take our mission to a
larger arena."
Hirschberg is the prototypical big-picture guy. Before launching Stonyfield,
he ran a non-profit institute that promoted alternative energy and
ecological farming. His career reached a turning point on a visit to, of all
places, the Epcot Center in Florida. He bumped into a Kraft-funded exhibit
at Epcot that demonstrated a vision of how food would be grown in the
future. Needless to say, Kraft and Hirschberg did not share the same vision.
As horrified as he was by Kraft's prophecy, Hirschberg was even more
appalled to learn that close to 25,000 people visited the Kraft exhibit each
day. That was around the total number of visitors that came to his institute
for an entire year. "I realized to make an impact on the future of food
production on this planet, I had to become Kraft foods."
Though he confesses that selling a majority interest in Stonyfield was
painful - "It?s like selling your child" - Hirschberg is still convinced
several years into the deal that Group Danone offers him a global platform
to make a real difference. The ethic of Stonyfield and its cousins in the
social venture network does not disappear after an acquisition, he argues.
Their force can grow more powerful and inspire major corporations to embrace
social responsibility.
Hirschberg nonetheless carefully guards the Stonyfield agenda. He negotiated
with Danone a governance structure that gives him the right to appoint three
of the five board seats as long as he remains at the helm of the company.
The terms of his dismissal only can be triggered by two consecutive years of
steep decline to the bottom line.
In other words, as long as Stonyfield continues to turn a handsome profit,
Danone is likely to indulge the company's social mission. What happens if
the Stonyfield's yogurt sales turn sour is anyone?s guess.
Ben Cohen is nowhere near as confident that Ben & Jerry's values will
prevail at Unilever. "In the corporate environment, what matters most is
increased profitability," he tells me with obvious frustration. The "caring
capitalism" that he and his co-founder, Jerry Greenfield, once promoted
often conflicts with Unilever's aim to maximize short-term earnings.
"Although there are some wonderful people with a social conscience inside
Unilever, most of what was the soul of Ben & Jerry's has been lost," Cohen
laments.
If he could rewrite history, Cohen would pursue alternative routes that
would have enabled him to keep his company independent. Ben & Jerry's went
public in 1984, and the founders progressively lost their ability to keep
control of the company?s board of directors. Once Unilever made its bid to
overtake the company, Cohen and Greenfield had little recourse but to
acquiesce.
The fact that Unilever bought both Ben & Jerry's and Slimfast (weight-loss
products) on the same day speaks volumes. Brand diversification, not social
values, appears to have motivated the buying spree.
Cohen remains an icon of the social venture movement despite the unexpected
detour. Social entrepreneurs often seek his advice when evaluating whether
to sell their company. "I urge them to do everything in their power to stay
independent," Cohen frankly admits.
Read the full article - including features on ClifBar founder Gary Erickson
and Odwalla co-founder Greg Steltenpohl - in the current issue of Worthwhile
magazine. Now available at a Barnes & Noble, Whole Foods, and Borders near
you. Or subscribe online.
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